Yerrowah Brew is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at https://www.oaic.gov.au.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses and phone numbers.

This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website (www.yerrowahbrew.com.au), through social media platforms, from cookies and analytics tools, and from other publicly available sources. We do not guarantee the privacy policies or website links of authorised third parties.

We collect your Personal Information for the primary purpose of providing our products and services to you, responding to enquiries, processing orders, providing information to customers and conducting marketing activities. We may also use your Personal Information for secondary purposes closely related to the primary purpose, where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing communications at any time by contacting us in writing.

When we collect Personal Information, we will, where appropriate and possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinions about an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will only be used by us:

• For the primary purpose for which it was obtained;

• For a secondary purpose that is directly related to the primary purpose;

• With your consent; or

• Where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may receive information from third parties. In such cases, we will take reasonable steps to ensure that you are made aware of the information provided to us.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances, including:

• To third parties where you consent to the use or disclosure; and

• Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse, loss and unauthorised access, modification or disclosure.

When your Personal Information is no longer required for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, some information may be retained where required by law or for legitimate business purposes.

Access to Your Personal Information

You may access the Personal Information we hold about you and request updates or corrections, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Yerrowah Brew will not charge any fee for your access request but may charge an administrative fee for providing copies of your Personal Information.

To protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of Your Personal Information

It is important to us that your Personal Information is accurate, complete and up to date. We will take reasonable steps to ensure that the information we hold is accurate, complete and current. If you find that the information we hold is incorrect or outdated, please advise us as soon as practicable so we can update our records and continue to provide quality services.

Policy Updates

This Privacy Policy may be amended from time to time and the current version will always be available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints regarding this Privacy Policy, please contact us:

Yerrowah Brew
ABN: 13 676 319 967
Website: www.yerrowahbrew.com.au
Email: hello@yerrowahbrew.com.au